This page contains our Terms & Conditions, Privacy Policy, Shipping Policy, Returns & Refunds information, and Contact Us details, all in one place for easy reference.
By accessing this website and purchasing MotionRestore products, you agree to be bound by the terms set out on this page. If you do not agree with these terms, please do not use this website.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of this website by any other person.
We make every effort to ensure that product descriptions, pricing, images, and promotional details are accurate. However, we reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
All orders are subject to availability and confirmation of payment. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, pricing errors, or stock limitations.
MotionRestore is a wellness product and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Information on this website is for general informational purposes only and is not medical advice.
To the fullest extent permitted by law, MotionRestore shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or any purchased product.
We respect your privacy and are committed to protecting your personal information. This section explains what information we collect, how we use it, and how we keep it secure.
We use reasonable technical and organizational safeguards to protect your data. Sensitive payment information is handled through secure third-party processors and is not stored in plain text on our systems.
We may share limited information with trusted service providers involved in payment processing, shipping, analytics, or customer communications, only as necessary to operate our business.
You may request access to, correction of, or deletion of your personal data by contacting us using the information listed below, subject to applicable legal obligations.
We aim to process all orders promptly and keep you informed throughout the shipping process.
Orders are typically processed within 1 to 2 business days after payment confirmation. During periods of unusually high demand, processing may take slightly longer.
Delivery estimates are not guarantees. Carrier delays, customs processing, weather disruptions, and peak periods may affect delivery times.
Please ensure all shipping details are entered correctly at checkout. We are not responsible for delays or losses caused by incomplete or incorrect address information supplied by the customer.
We want you to feel confident trying MotionRestore. If your experience does not meet your expectations, we’re here to help.
You may request a return within 90 days of receiving your order. To begin a return, contact our customer support team with your order number and reason for return.
If your order arrives damaged, incomplete, or incorrect, please contact us as soon as possible with your order number and clear photos if applicable. We will work with you to arrange a replacement, refund, or other appropriate resolution.
Unless otherwise stated in a promotion or required by law, customers may be responsible for return shipping costs.
If you have questions about your order, our policies, or your MotionRestore product, please contact our support team.
Email: motionrestore.support@gmail.com
Support Hours: Monday to Friday, 9:00 AM to 5:00 PM
To help us assist you quickly, please include your full name, order number, and the email address used at checkout when contacting support.